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Refund Policy

Last Updated: November 29, 2025

The Nature of Energy Exchange

At Effexora Academy, we work with attunements - energetic transmissions that begin their work the moment intention is set. Understanding the nature of what we offer helps clarify why our refund policy exists as it does.

For legal and payment processing requirements, we must state that products and services offered on this website are sold for entertainment purposes only. Spiritually, we view this as an experimental playground for your consciousness. We provide the frequency; you provide the experience.

Your EU Consumer Rights

As a business based in Poland (EU), Effexora Academy complies with European consumer protection law. Under EU law, you normally have 14 days to withdraw from an online purchase without giving a reason.

However, for digital content (including attunements, courses, and downloadable materials), this right is waived once delivery begins - if you explicitly agree to immediate delivery and acknowledge losing your withdrawal right.

When you purchase digital products from us, you will be asked to confirm:

  • You request immediate delivery of the digital content

  • You understand this means you waive your 14-day withdrawal right

This confirmation happens at checkout before payment. Once you receive your attunement manual or access to digital content, the energetic exchange is complete.

Attunements: Understanding the Exchange

Due to the nature of attunements - which are instantaneous transmissions of energy and knowledge - we cannot offer refunds once the attunement manual has been delivered to you.

Think of it this way: attunements are like seeds. Once the manual reaches you, the seed has been planted in your consciousness. The energetic exchange is complete. The tools to unlock the energy are in your hands.

By purchasing an attunement, you explicitly agree to immediate delivery and waive your EU right of withdrawal.

This is why we ask you to choose with your intuition before purchasing. Read the descriptions carefully. Feel into whether the energy calls to you. Cezary Wieczorek and Anna Góra, who channel and create these attunements, put deep intention into each transmission - choose what resonates with your path.

Exceptions

We will provide a refund for attunements in these specific circumstances:

  • Before delivery: If you change your mind before we send the manual and contact us immediately

  • Technical failure: If we are unable to deliver the attunement manual to you due to technical issues on our end

  • Duplicate purchase: If you accidentally purchased the same attunement twice

  • Misrepresentation: If the delivered content fundamentally differs from what was described on the product page

To request a refund under these exceptions, contact us at contact@effexora.com within 14 days of purchase with details of the issue.

Healing Sessions & Consultations

1) Your Rights

For services (healing sessions, consultations) scheduled for a specific date, your 14-day withdrawal right applies until the service begins - provided you haven't requested a date within the 14-day period.

If you request a session date within 14 days of booking and the service is performed, you waive your withdrawal right.

2) Cancellation Policy

Life happens. We understand. However, Cezary and Anna prepare energetically before each session, which is why we require:

  • 24 hours notice for cancellations or rescheduling

  • Cancellations made with proper notice: full refund or rescheduling at no charge

  • Cancellations made with less than 24 hours notice: no refund (the energetic preparation has already occurred)

  • No-shows: no refund

3) Rescheduling

You may reschedule once without penalty if you provide 24 hours notice. We're here to support your journey, not create rigidity around it.

Courses & Educational Content

For multi-part courses or extended educational programs offered through Effexora Academy:

  • Before accessing any content: You have 14 days to withdraw for a full refund

  • Once you access any module or material: You waive your withdrawal right (you've requested immediate access to digital content)

  • You'll be asked to confirm this at checkout and again before accessing course content

If you experience technical issues accessing course content, contact us immediately. We'll resolve the technical problem - that's on us, not you.

Subscription Services

If we offer subscription-based services:

  • Cancel anytime through your account dashboard or by contacting us

  • Cancellation takes effect at the end of your current billing period

  • For the first subscription period: 14-day withdrawal right applies if you haven't used the service

  • No refunds for partial months

  • No refunds for unused portions of annual subscriptions paid in advance (unless within 14-day withdrawal period and service unused)

Processing Refunds

Approved refunds are processed within 14 days of your withdrawal request or our approval. We'll refund using the same payment method you used for purchase unless you explicitly agree otherwise.

Depending on your payment provider, it may take additional time for the funds to appear in your account.

Questions or Disputes?

If something doesn't feel right about your purchase, reach out before assuming the worst. We're humans doing spiritual work, and we value clear communication.

Email us: contact@effexora.com

For EU customers: You can also access the European Commission's online dispute resolution platform at https://ec.europa.eu/consumers/odr

This policy exists not to punish, but to honor the energetic work we do together and comply with consumer protection law. Choose consciously. Trust your intuition. Take responsibility for your journey.